Shipping Policy

Mandi Bazaar (in agreement with the sellers) is providing a FREE DELIVERY to the residents of Auckland area (not including rural areas and islands like Waiheke) for orders over $25. If the order is less than $25, there is a shipping charge of $5.00.

The time taken for an order to be delivered is 1 to 10 working days and this time frame can be extended, according to the work load or any unforeseen circumstances.

Shipping Rates  

Free Auckland Delivery For Orders >$25.00 Auckland City, North Shore City, Waitakere City, Manukau City and Papakura 

Free  

Standard Auckland Delivery For Orders < $25.00 Auckland City, North Shore City, Waitakere City, Manukau City and Papakura 

$5.00 

 

Out of Auckland and Auckland Rural Charges 

$10.00  

South Island, New Zealand 

$15.00  

 

 

At any time customer can place the order and system will generate an email and send it to the retailer. This will be the retailer's responsibility to check twice in an hour if any order has been received.

Once seller receives the order, the order should be packed within 2 hours, after receiving the order (between 08:30am to 18:30pm, Mon to Fri) and shipping action will be taken as per below:

-            Picked by Customer

-            Deliver by Seller

-            Deliver by Courier.

When packing your item, keep these things in mind:

Choose a box that's slightly larger than the item you're sending so you can cushion the item with packing material on all sides. Make sure your box is in good condition and sturdy enough to survive the trip.

Pack the item with bubble wrap, peanuts, foam, or paper so there's no room for your item to move around in the package. 

 

Tip: If you're shipping very fragile items, like glass bottle items etc, we strongly recommend you use something more secure than paper to pack your items.

Use clear or brown packaging tape, reinforced packing tape, or paper tape. The tape should be at least 2 inches wide. Don't use masking tape, cellophane tape, cord, string, or twine. Tape the opening of the box and reinforce all seams.

Properly label the package and include a return address. If you're reusing a box, turn around the box and tape the box.

Proof of Shipment, Proof of Delivery, and Signature Confirmation Requirements:

"Proof of Shipment" is online or physical documentation from a shipping company or seller that includes all of the following:

  • The date the item is shipped.
  • The recipient's address, showing the complete address with postal code
  • "Proof of Delivery (for tangible items)" is online documentation from a shipping company that includes all of the following:
    1. The date the item is delivered or
    2. Delivered by seller.
    3. Signature Confirmation is required in both cases, means any compelling evidence to show the order has been delivered.