Shipping policy

 

Mandi Bazaar (in agreement with the sellers) is providing a FREE DELIVERY to the residents of the Auckland area (excluding rural areas and islands like Waiheke) for orders over $99 and weights below 25kg. If the order is less than $99 or weight above 25kg, there is a shipping charge of $12.89.00. 

The time taken for an order to be delivered is 1 to 10 working days and this time frame can be extended, according to the workload or any unforeseen circumstances. 
 

Shipping Rates   

Auckland Urban (Auckland City, North Shore City, Waitakere City, Manukau City, and Papakura) for orders above $99.00 and weights below 25kg

Free   

Auckland Urban (Auckland City, North Shore City, Waitakere City, Manukau City, and Papakura) for orders below $99.00 or weights above 25kg

$12.89  

  

Auckland Rural (including some Zip Codes starting with 07, 08, 09, 1081, 18, 19, 24, 25, 26, and Waiheke Island) and the rest of North Island - The final freight charges depend upon the weight and package dimensions.

Starts from $13.89  

South Island, New Zealand - The final freight charges depends upon the weight and package dimensions.

Starts from $19.89  

 

 

Sellers

At any time, the customer can place the order, and the system will generate an email and send it to the seller. This will be the seller's responsibility to check twice an hour if an order has been received.

Once the seller receives the order, the order should be packed within 2 hours, after receiving the order (between 08:30 am to 18:30 pm, Mon to Fri) and shipping action will be taken as per below:

-            Picked by Customer

-            Deliver by Seller

-            Deliver by Courier.

When packing your item, keep these things in mind:

Choose a box that's slightly larger than the item you're sending so you can cushion the item with packing material on all sides. Make sure your box is in good condition and sturdy enough to survive the trip.

Pack the item with bubble wrap, peanuts, foam, or paper so there's no room for your item to move around in the package. 

 

Tip: If you're shipping very fragile items, like glass bottle items, etc, we strongly recommend you use something more secure than paper to pack your items.

Use clear or brown packaging tape, reinforced packing tape, or paper tape. The tape should be at least 2 inches wide. Don't use masking tape, cellophane tape, cord, string, or twine. Tape the opening of the box and reinforce all seams.

Properly label the package and include a return address. If you're reusing a box, turn around the box and tape the box.

Proof of Shipment, Proof of Delivery, and Signature Confirmation Requirements:

"Proof of Shipment" is online or physical documentation from a shipping company or seller that includes all of the following:

  • The date the item is shipped.
  • The recipient's address, showing the complete address with the postal code
  • "Proof of Delivery (for tangible items)" is online documentation from a shipping company that includes all of the following:
  1. The date the item is delivered or
  2. Delivered by the seller.
  3. Signature Confirmation is required in both cases, which means any compelling evidence to show the order has been delivered.

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